FAQ

Frequently Asked Questions

About Our Coffee

Where do you source your coffee beans?
We source our premium coffee beans directly from sustainable farms in Latin America, ensuring the highest quality and supporting local communities.

Are your coffees organic?
Many of our coffees are certified organic. Check individual product descriptions for specific certifications.

How fresh is your coffee?
We roast our coffee in small batches and ship within days of roasting to ensure maximum freshness.

Ordering & Shipping

How long does shipping take?
Orders typically ship within 1-2 business days and arrive within 3-5 business days depending on your location.

Do you offer free shipping?
Yes! We offer free shipping on orders over a certain amount. Check our shipping policy for current details.

Can I track my order?
Absolutely! You'll receive a tracking number via email once your order ships.

Brewing & Storage

How should I store my coffee?
Store your coffee in an airtight container in a cool, dark place. Avoid refrigeration as it can introduce moisture.

What's the best way to brew your coffee?
Our coffee works great with any brewing method! We recommend using filtered water and a 1:16 coffee-to-water ratio for best results.

How long does coffee stay fresh?
For optimal flavor, we recommend consuming within 2-4 weeks of the roast date. The coffee is still good beyond that, but flavors may diminish.

Wholesale

Do you offer wholesale pricing?
Yes! Visit our Wholesale Coffee page for more information about our wholesale program.